Quality Coordinator - 2nd Shift

Job Location

Jackson, TN US

Job Category

Operations Management & Quality


Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

Shift Requirements

2nd Shift
About The Opportunity
Position Summary
This position is responsible for performing audits on materials and products to ensure customer conformance to specifications and that expectations are met.
Key Duties And Responsibilities
  • Thoroughly understand and be able to perform hourly Quality Audits in production lines
  • Complete required documentation correctly and accurately
  • Be able to train Quality Auditors in their functions
  • Log in employees into our systems to capture their working hours
  • Proper distribution of workload
  • Follow, train, and enforce company processes and procedures
  • Represent the Quality department in a positive and consistent manner
  • Participate and/or facilitate internal/external audits
  • Responsible for verification of all production records (PTS) cross shift
  • Create UPC labels based on item numbers to generate bar codes
  • Print / Coordinate print code dates and distribute for shift as necessary
  • Maintain blank Label inventory
  • Verify-Release IRC/Tear Pads
  • Perform investigations to determine possible reason for variances
  • Document NCRs and Perform root cause analysis for completion
  • Notify Customer of Non-Conforming product through Q3 notifications and similar processes (QT/Mixed pallets, etc) as well as coordinate its return
  • Approve Work Packets (Verification of customer Specifications)
  • Submit Samples to customers as necessary
  • Coordinate Scrap/Reclaim/Repairs and Scrap shipments
  • Coordinate SSR process and control paperwork
  • Coordinate Rework process and set up in the system
  • Properly complete departmental documentation and data such as logs.
  • Perform all computer functions as they pertain to this job
Education / Certifications
Education Required
Education Desired
High School Diploma or Equivalent
Skills & Experience
Work Experience Required
Three to six months related experience and/or training
Knowledge, Skills, Or Abilities Desired
  • Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives
  • Ability to add, subtract, multiply, and divide in all units of measure
  • Ability to work under tight deadlines and handle multiple/detail orientated tasks
  • Must be detail orientated and pay close attention to accuracy
  • Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions both oral and written
  • Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats
  • Ability to independently or with minimum supervision write routine reports, correspondence and prepare various levels of documents and reports
  • Ability to establish and maintain very effective relationships with those contacted in the course of work
  • Ability to read and write using the English language
About Menasha Packaging Join Menasha Packaging where we are all about the power behind possible! Menasha is the industry’s largest independent, retail-focused corrugated packaging, display, and merchandising solutions provider. We design, print, and produce customized packaging, high-end graphic displays, merchandising material, and e-commerce packaging, and we provide pack-out, fulfillment and supply chain services to retailers and leading global consumer packaged goods companies.  

Menasha Packaging, along with ORBIS Corporation, a reusable plastic packaging and supply chain services provider, are companies of Menasha Corporation, one of America’s oldest private, family-owned manufacturing companies. With a history of innovation spanning more than 170 years, Menasha Corporation is headquartered in Neenah, Wis., and has 100 locations in North America and Europe.

You can check out Menasha Corporation’s culture of focusing on employees, operating responsibly, and serving customers in our online Corporate Social Responsibility Report: 

Click here to view our two-minute video that shares a quick glimpse about Menasha Corporation and our future of possibilities.

Join us and become part of the power behind possible.

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.