Shareholder Relations Office Manager

Job Location

Neenah, WI US


1645 Bergstrom Rd (Neenah), WI 54956

Job Category

Administration & Support Services


Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity
Position Summary
The Manager will serve as the primary support person for Menasha Corporation’s Shareholder Relations Office. The Manager will (i) serve as the shareholders’ primary point of contact in connection with the shareholder registration system (including ensuring the accuracy and completeness of shareholder information, facilitating share transfers and dividend transactions, and publishing annual tax documentation), (ii) maintain information to support and facilitate shareholder communications and family governance and engagement initiatives, including operations of the Smith Family Council, and (iii) work with internal resources, Family Council representatives, and external service providers to plan, organize, and oversee the Annual Meeting of Shareholders and Family Weekend.
Key Duties And Responsibilities
  • Serve as the Company’s primary point of contact for shareholders, including with respect to all questions and transactions related to administration of the share registration system
  • Work closely with the Smith Family Council Board liaison to support Family Council governance and initiatives.
  • Support Family Council operations, including working with the Council Board liaison to prepare draft meeting materials, including agendas and minutes as requested
  • Organize shareholder-related events and provide assistance with identifying and reserving facilities, scheduling, and travel arrangements upon request
  • Assist in the preparation of PowerPoint presentations and shareholder correspondence at the request and under the supervision of Company management and Council leadership
  • Establish and/or maintain shareholder information databases for the Company and the Family Council
  • Manage regular shareholder mailings (via U.S. Mail and/or email distribution) including the Annual Report, Proxy Statement, Corporate Social Responsibility Report, quarterly shareholder letters, and Smith Family Newsletter
  • Ensure timely follow-up on all shareholder requests and inquiries
  • Handle confidential and non-routine information in accordance with all Company policies
  • Work independently and as a team member on special nonrecurring and ongoing projects. Lead special shareholder projects as directed by Company management
  • Provide support on other Company matters assigned by the Director of Shareholder Relations or General Counsel/Corporate Secretary
Education / Certifications
Education Required
Associate’s Degree
Education Desired
Bachelor’s Degree
Skills & Experience
Work Experience Required
  • Associate’s Degree or equivalent experience required
  • Minimum of six (6) years’ relevant experience providing high-level administrative support
Knowledge, Skills, Or Abilities Desired
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and internet research. Knowledge of MS SharePoint a plus
  • Prior experience with, and/or demonstrated ability to learn, dedicated cloud-based software applications supporting the core functions of the role (e.g., shareholder registration software, survey/voting applications, or analogous technology tools)
  • Must be highly organized, with a strong attention to detail and follow-through
  • Must demonstrate strong communication and interpersonal skills, with the maturity and confidence to effectively represent the Company to both internal and external stakeholders
  • Must plan, organize, and prioritize workload to satisfy the expectations of multiple constituents
  • Must be capable of working independently with minimal supervision, while also being a willing collaborator as part of cross functional teams
  • Must be sensitive to the nature of the role, exercise discretion in both internal and external communications, and maintain Company and shareholder information in strict confidence
About Menasha Corporation Join Menasha Corporation where we are all about the power behind possible! Named a 2021 US Best Managed Company, Menasha Corporation is comprised of two industry-leading companies that manufacture corrugated and plastic packaging products and provide supply chain services for major, global companies. We’re one of America’s oldest private, family-owned manufacturing companies with a history of innovation spanning more than 170 years. Our employees have a vision for what’s possible and thrive in our culture that values creative ideas, collaboration and making a difference. When you join Menasha Corporation, you’re joining a team that leads by example with over 100 locations in North America and Europe. Become part of the power behind possible!

Menasha Packaging, a Menasha Corporation company, is the industry’s largest independent, retail-focused corrugated packaging, display, and merchandising solutions provider. Menasha Packaging designs, prints, and produces customized packaging, displays, and merchandising material, and provides pack-out, fulfillment and supply chain services to retailers and leading global consumer packaged goods companies.  

ORBIS Corporation
, a Menasha Corporation company, optimizes today’s supply chains with reusable plastic packaging products and packaging management services. As the North American reusable plastic packaging leader, ORBIS helps world-class food, beverage, automotive and consumer goods companies move their product faster, safer, and more cost-effectively with reusable totes, pallets, containers, protective interiors, carts, and racks.

You can check out Menasha Corporation’s culture of focusing on employees, operating responsibly, and serving customers in our online Corporate Social Responsibility Report:

Click here
to view our two-minute video that shares a quick glimpse about Menasha Corporation and our future of possibilities.

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.